We, Credque, the creators of this Privacy Policy ensure our firm commitment to your privacy policy. CredQue (“Company”, “we”, “us”, “our”, “ours”) is committed to your data privacy and security. This privacy policy (the “Policy”) sets out how Credque uses and protects any information that we collect when you use our products, services, websites, (collectively the “Services”). In using our Services, you agree to our privacy policy and provide informed consent to the processing of data including your personal data for better services, in accordance with this Policy. If you do not agree to these terms, please do not use or otherwise access the Services.

1. Regarding Personal information:

“Personal Information,” could be used to specifically identify any individual including the individual’s name, address, telephone number, or their email address. 

Personal Information in this case also includes any information about the individual’s/user’s activities/activity on our Services. It includes demographic information such as geographic area, gender, date of birth, and preferences, if and when this information is linked/combined with Personal Information that may be used to identify that individual. 

1. Voluntarily-provided information.

We only collect Personal Information about our users with their consent and approval. This may include, the below means of collection amongst others. 

E-mail Newsletters: If you (business owner) have signed up to receive a newsletter from us, we collect your e-mail address. We may periodically send out e-mail newsletters on our services and any important updates to them. 

Any kind of Correspondence: If you contact us by e-mail or contact form on the Services, or by mail, fax, or any other means of correspondence, we collect the Personal Information associated with it.

2 Information Collection passively while using our services.

When you visit our Services, we collect some information automatically such as your browser’s Internet Protocol (IP) address, your browser type as well as device details. This may include the device type and model from which you are visiting the Services. It also collects information about your activity on our services including the content, features, and activities that you access. 

This information may be collected passively through technology including standard server logs, cookies, etc. We use this passively-collected information to improve your experience on the Website and our other services and systems and to tailor any content or advertising you may consume on our services. 

If laws require us to treat any information gathered through passive means as Personal Information, we treat it as Personal Information under the purview of this Policy.

3 Third-party sites.

Third parties, such as companies displaying ads or links on our sites or services (“Third-Party Sites”) may set cookies on your hard drive or use some other means of collecting information passively about your use of their services, Third-Party Sites, or content. We do not claim to have any access to or control over the means of passive data collection used by these third-party sites.

4 Information received from other sources.

In case we receive any information about you including Personal Information, from third parties. The use of such information is governed by this policy.

5. Our use of personal information:

We may use Personal Information that you have provided to improve, maintain, and operate our Services towards you. We may use it to prevent any kind of fraudulent or unauthorized use of our Services that are in violation of our Terms of Use or applicable law. We may use such information to tailor advertisements, content, and your experience of our services.

We also use such information to maintain a record of our dealings with you; for other administrative purposes; and for any other purposes. 

In case of any queries on how we use your personal information kindly reach out to hello@credque.com

6. Possible disclosure of personal information.

We will not disclose any Personal Information that we collect on our Services to any kind of third parties without your consent and knowledge. We only disclose information to third parties if you consent to us doing so, as well as in the following circumstances: 

(a) Legal/Business Interests 

We may disclose Personal Information in case doing so is legally required or is in our interest to protect our property or other legal rights. This includes but is not limited to enforcement of our agreements, the rights or property of others, or otherwise to help protect the safety or security of our Services and other users of the Services. 

(b) Service Providers/Vendors 

Service providers/Vendors may have access to Personal Information while providing their services such as payment processing, data storage, and processing etc. We try and limit their access to any personal information data and try to provide only information that is relevant to their services. We also require them to maintain the confidentiality of such Personal Information. 

7. Access to accounts and services:

You may access and update any categories of personal information that you provide to us at your discretion by logging in to your account and by accessing/updating your account settings. In case you are unable to do so or require more information on the kind of personal information we hold and how you can access it, you may contact us at hello@credque.com

4. Links to third-party sites/services: 

Our services may contain links to other websites, products, or services that we do not own or operate. If you choose to visit or use any Third-Party Sites or products or services available on or through such Third-Party Sites you do so at your own risk. We are not responsible for their privacy practices. They may be governed by different privacy policies and we request you to go through them in detail.

5. Customer Data – security and privacy: 

Credque customers submit their Customer Data to the Service for processing purposes. 

• Credque will not review, share, distribute, or reference any Customer Data except in keeping with the license agreement between Credque and the customer, or as required by law. 
• We may access Customer Data only for the purposes of providing or bettering the Service, or for addressing issues or problems with the Service. 
• We use industry standard security measures and endeavor to protect Personal Information and Customer Data from any kind of accidental loss, disclosure, misuse, and destruction. 
• We regularly review our data collection, security, and storage processes. We ensure that the data is encrypted and update our security software on our networks and servers as frequently as possible. 

6. Policy changes/updates: 

This policy may occasionally be updated from time to time. Your use of our Services will be subject to the then-current policy that is in effect after the update. We encourage you to review this Policy regularly to stay informed and up to date on how we collect, use, and disclose personal information.

7. Queries or complaints: 

In case of any questions, complaints, or comments with regard to this Policy, please contact us at hello@credque.com